Installation

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Installing Garageio on Your Own

Garageio installation and setup is easy. The process takes about 20 minutes.

Below are instructions for installing Garageio in a single door garage. You can find detailed, step-by-step instructions on the install page.

  1. Download and install the Garageio app (available on iOS and Android)
  2. Open the Garageio app and select “Setup My Garageio” and follow the instructions
  3. Mount the Garageio Blackbox using the included mounting kit
  4. Connect the control wire to the opener using a screwdriver
  5. Mount the sensor on the garage door using the supplied industrial-grade adhesive backing strips
  6. That’s it! You can now begin using Garageio!

Installation Timeline

Installation can be performed in as little as 20 minutes using the online step-by-step instructions, and requires no outside professional help.

Tools Needed

No special tools are required. All you need is a screwdriver and a ladder!

Mounting the Blackbox

There are two options for mounting the Blackbox:

  1. Using the adhesive backing strips
  2. Using the mounting tabs and screws (not supplied)

Choosing a Mounting Location

When choosing to mount the Blackbox using the supplied adhesive strips, be certain to take into consideration the length of the control and sensor cables. The adhesive is non-permanent so it can be re-positioned, if necessary (though this should be avoided). Depending on your model, the mounting location of the Blackbox varies:

  • 1-Door: Mount using the adhesive strips to the side of the garage door opener.
  • 2-Door: Mount using the adhesive strips to the side of one of the garage door openers. To determine which opener, select the one with access to a wall outlet.
  • 3-Door: Mount using the adhesive strips to the middle opener only.

Connecting to WiFi

An active internet connection is required to setup and use Garageio. This step is fairly straightforward but variations in networks, phones and other environmental conditions can cause issues. If you’re having trouble connecting, visit our troubleshooting page.

Does Garageio work with my 5GHz WiFi network?

The current version of Garageio will only join a 2.4GHz WiFi network.

Installing the Sensors

Properly mounting the sensor and activator is crucial to the operation of Garageio. A number of things should be considered when determining the best way to install the sensor and activator:

  • Plan the location of the sensor AND activator before mounting. Before permanently mounting, use masking tape to temporarily affix the sensor and activator to your garage door edge and garage wall (respectively) and test for interferences.
  • Vertically align both the sensor and activator. The top of the sensor should be perfectly aligned with the top of the activator when the door is closed.
  • Gap must not exceed 1/2 inch. The gap between the sensor and the activator must not exceed 1 inch. If the distance is greater, Garageio may not sense that the door is closed.

 

Garageio MAC Address

The MAC address of your Garageio is the last 12 characters of your 16 character Garageio Blackbox ID. For example, if your 16 character Blackbox ID is 20000c2a690228bc then your MAC address is 0c2a690228bc.